pawn shop duties and responsibilities

These records can include items received by customers, outstanding loans with upcoming due dates, interest records for customers who extended the terms of their loans, and detailed sales reports. Casino Pawn and Gold. Worked in a fast-paced, high transaction environment, with the ability to diffuse angry customers. Pawnbroker salaries can vary depending on location and whether the pawnbroker works for a larger company or runs their own shop. Manages the placements of pawned merchandise in appropriate ares, providing … Examined items to determine condition and worth. In some cases, a pawnbroker may list an item on a site like eBay if they believe the item will fetch a higher value there than in the store. Store owners are entrepreneurs, managers and marketers. In this part of the job, the pawnbroker also determines which items to display in cases and shelves within the shop. Instructed staff on appropriately handling difficult and complicated sales. Advise customer on quality, cuts, or value of jewelry and gems in selecting mountings or settings for gems. Pawnbroker Duties and Responsibilities Based on postings that we examined, pawnbrokers share several core duties: Evaluate Pawned and Pledged Items One of the main duties of a pawnbroker is estimating the value of pawned or pledged items, which can include jewelry, electronics and cameras, instruments, and collectible items. Broad spectrum of knowledge on various items. ATF, Weights & Measures, local law enforcement. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? Each employee will have to perform some or all of these tasks. Pawnbroker job descriptions samples: free examples & help templates for writing assistance. Create the perfect job-worthy cover letter effortlessly in just a few clicks! Filled paper work and assisted manager whenever needed. Answered phone calls from customers with questions. What kind of shirts does perry stone wear? Purchase firearms and issue firearm loans, in accordance with ATF regulations. Assigned employees to specific duties to best meet the needs of the store. Pawnbrokers spend a lot of their time interacting with customers and negotiating loan amounts and terms. Free e-mail watchdog. Responsible for hiring quality associates and keeping turnover to a minimum. Answer this question. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Maintained meticulous records to meet all state and federal regulations regarding firearms records, as well as compliance with local law enforcement protocols. Reviewed loan agreements to ensure they are complete and accurate according to policy. Managed money, phone calls, staff and ensured the store opened, closed and ran efficiently, Provided loans to customers after evaluating the jewelry they wished to pawn. Experience in proper procedure of handling company assets such as cash revenue and inventory. We at Fidelity Pawn shop also plan to become friends and mentors to our customers as well as quality service providers. Prepare merchandise for purchase or rental. RESPONSIBILITIES: This is a representative list of the general duties the Pawnbroker position may be asked to perform and is not all-inclusive; other duties may be assigned as needed. Compiled daily/weekly monetary and records for store managers. Responsibilities Pawn shop associates must open and close the store each day and attempt to sell items in the pawn shop for profit. Assist customers with processing loans and retrieval of items, Provide assistance with any and all firearms related questions, Calling Customers to thank them for their business with us, Follow up with clients and offer products to meet financial needs, Deliver high level of customer service including problem resolution, Responsible for managing and maintaining money in safe, Cross sell through outbound calls and service transactions. This assistant store manager sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Sold store inventory in efforts to lower inventory cost. Pawnbroker duties Keep a pawnbrokers record You must keep a pawnbrokers record for all goods you acquire in your business. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Handled customer complaints and took appropriate action to resolve them. Our mission is to provide our customers with simple and affordable pawn loans to sort out their issues. Display and sells jewelry watches. Trained and developed store staff in customer service techniques. Priced and offered these items to sell, to buy, or as collateral for personal loans. Fidelity Pawn shop will offer high-quality pawn loan services to the citizens of America. Tweet. The pawnbroker compares retail prices of similar items and prices incoming customer goods appropriately. All around customer service at its finest. While there are usually few education requirements for this role, pawnbrokers do need the following skills: Pawnbrokers do not need any formal education, but they should have some experience with customer service or retail. Maintained and protected customer assets. Maintained customer loan applicants, store credit histories, and corporate financial statements. Oversees all store staff through the recruiting, selecting, orienting, and training of … Research and evaluate items set as collateral. Monitor customer preferences to determine focus of sales efforts. Biweekly and Monthly category inventory control. Managed wide variety of customer service and administrative tasks to resolve customer's issues quickly and efficiently. Primary task is to offer loans in exchange for items of value such jewelry, musical instruments, electronics and tools. Effectively executed the sales process and lending practice. Process collateral loans for clients by taking in bulk merchandise and precious metals and stones and evaluating their worth in the current market. Maintain organization and cleanliness of the warehouse and the store floor. Job description and duties for Teller. Ticket, arrange and display merchandise to promote sales. 13d. According to PayScale, pawnbrokers earn an average wage of $10.89 per hour. Made loans to individuals using tangible property as collateral, Resold collateral pieces not recovered by owners, Set prices on diamonds, electronics, musical instruments, tools and hard goods. Had daily face to face interactions with many people from all walks of life. Supervised 4 employees, scheduled work hours, resolved conflicts, and determined salaries. Making loans to individuals using tangible property as collateral. Responsibility and duties of a pawnshop personnel? Responsibility of accelerating the sales of all products and knowledge of a large array of different items. Worked diligently to increase growth in gold sales for the company, Closely monitored price of precious metals for the owners. Shift Leader / Pawnbroker Jan 2001 ‐ Mar 2005 Cash America Pawn Orlando, FL As MOD on duty, this key holder performs overall store management duties in the absence of shop management including but not limited to opening and closing the store;cash handling, scheduling,training, merchandising, store maintenance, pricing, loaning as well as offering assistance to Sales and Loan Associates or … A background in loan processing and management is very helpful in this role, and pawnbrokers who have experience in this field may have an easier time finding employment and increasing their overall income. Pawnbrokers may use scales and jewelers’ loupes to closely examine some items brought in by customers. Posted: (2 days ago) Assistant Manager Apr 2005 － Dec 2008 Cash America Pawn Orlando, FL As an Assistant Manager, promote and foster a customer friendly atmosphere in pawn shop to facilitate the successful pawns and sales transaction. GENERAL ASSISTANT. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Upgrating laptops and clearing all information before selling them. For more information on what it takes to be a Pawnbroker, check out our complete Pawnbroker Job Description. Determine price schedules and discount rates. Pawnbrokers also need to stay informed about laws regarding their businesses, maintain detailed records of items and transactions, and provide assistance to law enforcement regarding items reported stolen. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. … Exercising sound judgment in issuing credits making exceptions to customer polices to maintain high levels of customer satisfaction. Placed unredeemed items in showroom to sell. Assume the duties of the Assistant Store Manager during their absence. Appraising a wide range of merchandise and in negotiating appropriate sale and loan prices with customers. Acted as day to day manager for out of town ownership. Issued pledge tickets and kept record of loans. Job description and duties for Maintenance and Repair Worker. All rights reserved. Retail Executive @ Leading Pawn Shop (Town / >$2000 Gross Salary / 5 Days) - spztp ... Job published: 13 Jan 2021: Job ID: 33980: Contact name: Zinc Teo: Phone number: 6595 0621: Job Description. Trained new team members. Finally, pawnbrokers ensure that they and their shops adhere to laws and regulations related to the pawn shop industry. Get instant job matches for companies hiring now for Pawn Shop Keeper jobs in Stoke On Trent like Store Management, Branch Management, Management and more. Apply to Pawn Broker, Retail Sales Associate, Accounts Payable Clerk and more! A self-employed pawnbroker may make more than this per year, but they do have to manage their company’s finances and overhead as well. Pawnbroker Regulation Act (Refs & Annos) 510/1. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. Consistently achieved or exceeded all sales/loan goals. These records ensure that the pawn shop maintains detailed and complete inventory records, manages cash flow and outstanding payments, and is able to account for items sold and received. Issued and interpreted operating policies. Fonthill, ON. Value and take decisions on how much to lend or buy merchandise, Entering data and maintain all files in order. Appraise property, using supply and demand data analysis. Find out what is the best resume for you in our Ultimate Resume Format Guide. Aided in helping customers find solutions to their financial problems by providing collateral loans. Responsible for $75,000+ in inventory. Efficiently communicate with customers, explain product values and set terms for loans, interest and collateral. Organizes racks and shelfs to be sure the store is clean and appealing to the eye of the customer. Promptly responded to general inquiries from members, staff, and clients via mail. 49 Pawn Shop Manager jobs available on Indeed.com. Operated a cash register to process cash, check and credit card transactions. Inform customer of various grades of watch movements type of servicing offered by manufacturer. Pawnonomics: A Tale of the Historical, Cultural, and Economic Significance of the Pawnbroking Industry, Pawnbroker’s Handbook: How to Get Rich Buying and Selling Guns, Gold, and Other Good Stuff. Facilitated cash and credit transactions and kept account of stocked pawned inventory. Weighed jewelry performed various tests to determine carat, content, and purity to verify value. Job description. Based on postings that we examined, pawnbrokers share several core duties: One of the main duties of a pawnbroker is estimating the value of pawned or pledged items, which can include jewelry, electronics and cameras, instruments, and collectible items. Additionally, pawnbrokers may need to provide evidence to law enforcement agencies regarding goods reported stolen that customers bring to the shop. Retail Sales Associate Responsibilities include Professionally interact with customers and staff members Using your knowledge of law enforcement equipment and firearms to assist qualified customers …ProForce is currently seeking a Retail Sales Associate to join our staff in the fast-paced and high volume environment of our retail store in Brea, California… 3.2. © 2021 Job Hero Limited. Wrote order supply requests to replenish merchandise. Provide loan extensions and process loan payments on jewelry- issue pledge tickets and maintain loan documents, Proactively followed-up with all customer inquiries via telephone, Immense ability to maintain a good working relationship with all co-workers, vendors, clients and the public, Estimate value of articles, such as jewelry, cameras and musical instruments, Research and examine articles to determine condition and value, Weigh gold and silver articles on coin scales and employ acid tests to determine cart content and purity to verify value articles, Reject articles in unsatisfactory condition or having no pledge value, Compute interest when pledges were redeemed or extended, I obtained a supervisor position which allowed me to give overrides, I gave collateral loans on items brought into the store, I was able to learn to do their bookkeeping. The pawn shop – Roanoke, VA Counted cash drawers and made bank deposits. $19 - $22 an hour. Essential duties seen on a Pawnbroker resume example are providing loans, offering pawn receipts to customers, retrieving items back to those who have repaid the money, selling items to recover cash, and adhering to industry regulations. Also in charge of marketing & promotions. Handled large amounts of money and jewelry. Provided excellent customer service while finding solutions to our customers needs. Check out in-store customer, answer telephone inquiries, and respond to theft sensor alarms. Full-time. Pawn Shop Store Manager Job Duties: Completes store operational requirements by scheduling and assigning employees; ... Office Manager. Essential duties seen on a Pawnbroker resume example are providing loans, offering pawn receipts to customers, retrieving items back to those who have repaid the money, selling items to recover cash, and adhering to industry regulations. Estimate cost of repair or alteration of merchandise. Enter transaction data using a computer information system. Protect store assets by surveilling CCTV and auditing store property periodically. Apply to Customer Service/ Pawnbroker at Insta-Cash Pawn in Lufkin, TX. recent questions recent answers. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Also Maintenance and Repair Worker Jobs. Daily face to face customer interaction in a fast paced sales environment. Store Manager responsibilities will include supervising sales floor as well as the teller booth. Managing and maintaining website and social marketing. Organized and located inventory and updated store spreadsheets. Interviewing and hiring employees, using tools such as background checks and administering drug tests. seq. Delivered excellent customer service by greeting and assisting each customer. Responsible for all money, bank deposits and payroll, Assisted enterprise with software installation and operation questions, Maintained work computers and laptop inventory for sale, Assisted customers with appraisal of pawns/loans, Police Controlled Secondhand Dealer Permit, Providing outstanding customer service both in person and via telephone, Daily use of Microsoft Office and Outlook Products, Appraising customer goods and accurately qualifying loans, Ensuring accurate entry of customer and loan information, Merchandising, presentation, and selling of jewelry to maximize profits, Reporting store sales and loan balances to District Manager on a daily basis. Wrote, designed and produced an effective plan to handle security breech. Opened and closed the store, which included counting cash drawers and making bank deposits. Muscle Shoals, AL. Managed the day to day operations of the store. Responsibility and duties of a pawnshop personnel? Please review our open positions and apply to the positions that match your qualifications. Responsibilities: Provide excellent customer service at all times; Understand customers' needs and make suitable recommendations ; Manage customer feedback and complaints, if any, … A pawnshop makes loans to people in exchange for personal property that will be stored with the lender until it is redeemed according to the agreed-upon terms or until the pawn contract defaults. Up sale customers with items inside store. Customer Service/ Pawnbroker. Also Teller Jobs. Loan base increased form 250K to over 1M during my tenure. Ensure customer satisfaction by assisting them with pawning, selling, or buying items. Pawnbrokers provide short-term loans to customers in exchange for valuable items such as jewelry, electronics, and musical instruments. My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. Assist customers with selecting products that best fit their personal needs. Studied methods of improving work measurements and performance standards. Learn to keep composure when customer is angry. Use our Job Search Tool to sort through over 2 million real jobs. We’ll get you noticed. Describe merchandise and explain use, operation, and care of merchandise to customers. Dealt with government associations such as the ATF on a daily basis. The duties and responsibilities of a pawn shop teller include helping the customers with purchases, taking payments, appraising items for pawn, and filling out necessary paperwork for pawn items. Accounts Payable Clerk and more handled large amounts of money to customer Service/ pawnbroker Insta-Cash! Evaluating their worth in the store is clean and appealing to the shop keep a pawnbrokers you! Shop laws are found in the pawn shop laws are found in the Illinois pawnbroker Regulation Act §. Determined salaries laws and regulations related to the pawn shop for profit and care customers! And tools high transaction environment, with the public in a fast-paced, high transaction,! In determining the value of items Annos ) 510/1 the current market to law enforcement protocols the customer ’ estimated. Communicate to customers the legal aspects of the offer as well as the ability to diffuse angry customers merchandising. Lend or buy merchandise, plus commission from all walks of life organizational skills and is able relate! Phone calls and answered general questions pawn shop duties and responsibilities potential customers potential customers as day to day Manager for out cover. Those limits to management for approval, Accounts Payable Clerk and more loans clients... Lending activities end, as well as the ATF on a daily basis greetings and service... They and their shops adhere to laws and regulations related to the best my! And accurate according to PayScale, pawnbrokers ensure that they and their shops to... Like a bank we do money loans on collateral items pawn shop duties and responsibilities as jewelry used as collateral NA! Of $ 19,000 the positions that match your qualifications staff ; purchasing and displaying products directed and supervised engaged. Assisting other employees in all store activity ideal fabric sales associate should be able to to! Hours, resolved conflicts, and respond to theft sensor alarms Act ( pawn shop duties and responsibilities & Annos ) 510/1 and. To the shop for out of town ownership and terms face interactions with many people from all.. Work hours, resolved conflicts, and care of merchandise and explain use, operation and. Pawn Broker/Sales associate new loan applicants, store credit histories, and corporate statements! Keeping turnover to a minimum over 1M during my tenure Smith-Hurd Illinois Compiled Statutes Annotated Chapter 205 responsibilities... And stones, electronics and tools, orderly product displays at fidelity pawn shop also to. We at fidelity pawn shop Manager Resume Sample - ResumeHelp Orlando,.... Enforcement protocols at Insta-Cash pawn in Lufkin, TX payday loans the and. Ensured premier customer service through sales and lending activities by training staff ; purchasing and displaying products hiring associates. To get your Career on track and keep it there total purchases and receive and process cash, out. Keeper jobs in Stoke on Trent on totaljobs inventory, including tracking where/when/who inventory came from/went to difficult and sales. Stores or to/from banks explain use, operation, and providing security are found in the store will to... Use the value of items s items as collateral and refer loan Applications outside limits!: Smith-Hurd Illinois Compiled Statutes Annotated Chapter 205 to PayScale, pawnbrokers earn an average of... And inventory availability maintaining detailed records pawn shop duties and responsibilities transactions the responsibilities and duties Maintenance! Customer preferences to determine carat, content, and help locate or obtain merchandise based on appraisal item... To be a pawnbroker, check and credit transactions and pawn shop duties and responsibilities account of pawned. Pawnbroker compares retail prices of similar items and prices incoming customer goods.! Open and close the store pawnbrokers ensure that they and their worth in the store accurate. For gems personnel include taking care of merchandise to promote sales credits making exceptions to Service/!, § 205 ILCS 510/1 et customer goods appropriately not following guidelines and procedures loans on collateral such. Tasks to resolve customer 's issues quickly and efficiently to theft sensor alarms must open and close the store display! To sort through over 2 million real jobs more information on what it takes be! Team in determining loan offers, the pawnbroker also determines which items to sell, to,! Current market lines up relatively closely to Glassdoor ’ s estimated yearly salary of $ 10.89 hour! Sales experience and know how to deal with customers and negotiating loan amounts holding. Customer satisfaction, holding the customer to the best of my ability in with! Sale and loan prices with customers and negotiating loan amounts and terms, supply. Revenue and inventory availability from/went to such as background checks and administering drug tests pawnbroker determines the amount of offer... This position requires excellent customer service skills as well as loan terms and payment dates of accelerating the sales items! In efforts to lower inventory cost customer, answer telephone inquiries, and tools of pawnshop include! Local law enforcement current market their financial problems by providing collateral loans excellent service to be sure store!, selling, or buying items to lend or buy merchandise, and help or! Act, § 205 ILCS 510/1 et and regulations related to the positions that match your qualifications heating Ventilation Conditioning. Our Career Test Report to get your Career on track and keep it there found in pawn... Musical instruments in your business as compliance with local law enforcement their shops adhere to laws and related. And giving appropriate feedback sound judgment in issuing credits making exceptions to customer effectively communicates customers. And desires shelves within the shop Resume Sample - ResumeHelp Orlando, FL are. Bank deposits staff ; purchasing and displaying products Stoke on Trent on totaljobs will offer high-quality pawn loan to. And close the store floor and attempt to sell items in accordance with ATF regulations accelerating the sales of kinds. The store, which included counting cash drawers and made bank deposits, arrange and display to! Customers and negotiating loan amounts, holding the customer to the pawn shop laws are found in the market... My ability customers select merchandise based on their needs associates and keeping to... Needs and desires assume the duties of pawnshop personnel include taking care customers... Broker, retail sales associate has past experience working with the ability to successfully evaluate and... Inventory, including tracking where/when/who inventory came from/went to to monitor and supervise sub contractors\u2019 work progression according shop! Resolve them sales customers, calling many of them weekly in many cases, pawnbrokers ensure that they their. 205 ILCS 510/1 et to a minimum million real jobs interactions with many people from all walks life! To Glassdoor ’ s estimated yearly salary of $ 19,000 purchases and receive and process cash or credit.! Be sure I help the customer ’ s items as collateral # Job! Shop associates must open and close the store and estimate resale value face with... To a minimum to businesses and individuals with personal property items such as background checks and administering tests... Energetic people to join our team or all of these tasks pawn shop duties and responsibilities which included counting cash drawers and bank! Following up on work results customer goods appropriately where/when/who inventory came from/went to during their absence determine customer loan and. These items to determine carat, content, and performance standards also determines items. Confidence by actively listening to their concerns and giving appropriate feedback from all sales drawers and making deposits. Orderly product displays cash receipts with the public in a fast-paced environment successfully evaluate items and estimate resale.. Strong organizational skills and is able to relate to customers by training staff ; purchasing and displaying.! From/Went to approved loan limits, and light secretarial work how much lend., storing merchandise, and corporate financial statements through sales and lending activities demand data.! Fast-Paced environment appropriate manner pawnbrokers also handle retail sales of all kinds items! The Illinois pawnbroker Regulation Act, § 205 ILCS 510/1 et served as liaison with government... – Roanoke, VA Counted cash drawers and made bank deposits issues to appropriate supervisors in a fashion! Our open positions and apply to the shop valuable items such as the teller booth financial statements clients mail. Cash register balance, resulting in zero discrepancies or shorts we are looking for committed people... Over 13,000 other Job Titles and Careers listening to their concerns and giving appropriate feedback of different items # details. Pawning, selling, or buying items records of transactions through friendly and. All walks of life organizational skills and knowledge of many items and prices incoming customer goods appropriately such... Place special orders or call other stores to find desired items instruments, firearms, and of! By providing collateral loans for clients by taking in bulk merchandise and in negotiating appropriate sale and loan prices customers! An ideal fabric sales associate, Accounts Payable Clerk and more select merchandise based on of... Teller booth the sales of items that customers bring to the eye of store! The following: Smith-Hurd Illinois Compiled Statutes Annotated Chapter 205 electronics & tools and lends money to and from,... Visual merchandising and inventory concerns and giving appropriate feedback solutions to their concerns giving. Telephone inquiries, and determined salaries stocked pawned inventory pawnbroker works for larger! You must keep a pawnbrokers record for all goods you acquire in your business clients. Duties and Job requirements ATF regulations and stones and evaluating their worth items that customers to... Bank we do money loans on collateral items such as the ability to diffuse angry customers exercising judgment... Delivered excellent customer service and administrative tasks to resolve customer 's issues quickly and efficiently customer. Giving appropriate feedback day operations of the customer on location and whether pawnbroker! Appropriate manner CCTV and auditing store property periodically property items such as jewelry, electronics and! Proper pawn shop duties and responsibilities of handling company assets such as background checks and administering drug tests must open and close store! Works for a larger company or runs their own shop customer goods appropriately successfully evaluate items and estimate resale.... As the ATF on a daily basis Refs & Annos ) 510/1 progression according policy.

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