The underlying technology is developed by a group called AI Sense; it notably integrates with the videoconferencing service, Zoom. Take a look at the full chart below for the complete breakdown. It's not an easy recording, but all the voices are clearly audible. Also available online at https://otter.ai . This newsletter may contain advertising, deals, or affiliate links. Otter is where conversations live. Other services such as Rev also include highlighting and strikethrough features for more focused editing. Otter offers apps for both Android and iOS.Setup is easy: Just download the app from the respective app store and create an account. Most charge on a per-minute basis, usually in the $1 to $3 range. That's why many who need to do either turn to transcription services. Otter also lets you edit the title of a transcript, but you can't change the date. For each snippet of the transcript, I marked an error wherever there was a missing or an extra word. Otter.ai is also available online. Section C is even lengthier and contains some technical language. Otter's approach to sharing is one of the better implementations we've seen. It’s designed as a note-taking app with extras: it records your meetings or voice notes and allows you to search and share the results. I retested all the automatic services, including Otter, with a simpler recording (two people, in-person) and calculated the error rate, in the same manner, using two samples, instead of three. There's no getting around that this is a bulky case. Recording and transcribing conversations or meetings can be arduous. The free version doesn't restrict any other features of the app or web interface. You can't swipe to navigate between screens, however, which is annoying. Popular new transcription app Otter raises privacy red flags. This option would be useful if you uploaded a file on the web interface (more on this later) after the original recording took place. You can scrub through the file with the included slider, but Otter does not include fast rewind or forward buttons. Setup is easy: Just download the app from the respective app store and create an account. The Conversations section lists all your recordings in reverse chronological order. Otter's ASR technology is similar to that of other services we reviewed, including Scribie, Temi, and Trint. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. English only.… Dashboard shows all your latest account activity, along with associated quick actions for most items. Start for free! In addition to the extra transcription minutes, Otter Premium includes priority email support and will soon offer advanced export options. To edit the text, simply click on the pencil icon to the right of each section. Otter is a free mobile app aiming to make transcription simple and easy. Increase sales, reduce costs and take control of all your delivery services. Otter finished the transcription process in about six minutes. The original recording of a three-person conference call came from an Olympus VN-722PC dedicated voice recorder. The Conversations section lists all your recordings in reverse chronological order. You navigate the app by tapping one of the five icons in the bottom menu: Dashboard, Conversations, Record, Groups, and Settings. To edit the text, simply click on the pencil icon to the right of each section. However, my contact offered a better explanation: otters are cute animals. 600 minutes free every month. I calculated the overall error rate by dividing the total number of mistakes into the total number of words across the combined sections (in this case, 201 words). The app is best used to capture the basics of a conversation so you can pick the best parts to review and clean up. Ben Moore is a Junior Analyst for PCMag’s software team. This option would be useful if you uploaded a file on the web interface (more on this later) after the original recording took place. You can also train Otter to recognize your voice, manage connected accounts, and access a host of support options. Terrible service from Otterbox NL. It even adds in proper punctuation and separates individual speakers (albeit with mixed results). Otter's focus on real-time transcriptions and sharing make it an innovative option in the space. When I first reviewed Otter, the web interface changed quite a few times during the testing period, but the design looks more finalized now. He has previously written for Laptop Mag, Neowin.net, and Tom’s Guide on everything from hardware to business acquisitions across the tech industry. Otter offers a glimpse into the future of real-time transcriptions, but its underlying technology isn't quite there yet. I've been using the Otter + Pop Symmetry Series Clear Case now for several weeks, and I've put it through the paces, even a few significant accidental drops. For each snippet of the transcript, I marked an error wherever there was a missing or an extra word. All you need to do is hit the record button, start speaking, and watch your words appear in the app. Wherever and whenever you have an important conversation, you should have some way to record it and turn it into usable text data. Instead of comparing the entirety of each transcript, I chose three paragraphs, one from each speaker on the call. I tried to contact otterbox customer service ( they basically shut the warranty department down and blamed it on covid 19 ) ( Typicall bull S*** excuse that businesses with bad customer service gives. I returned the item to Otterbox NL - following their instructions, at my own cost, with registered post - and it arrived in November. Your subscription has been confirmed. You can search for specific terms within the transcripts or for the name of the conversation itself. The quickest human-based transcription, Rev, only required about an hour for the same task. Students and teachers also get a discount, paying only $2.99 per month for this plan. © 1996-2021 Ziff Davis, LLC. Overall, Otter's enterprise push is a logical progression for the transcription service, and it lines up with how the company views the app as a companion to other productivity platforms. The automatic services fared better with this task as a whole, but they still weren't perfect. The Settings section hosts a toggle to restrict audio uploading and streaming to a Wi-Fi connection, along with Bluetooth, device storage, and notification options. An option to arrange recordings into folders would be helpful, which is something that, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Find Free Tools to Optimize Your Small Business, How to Get Started With Project Management, The Best Project Management Software for 2021, The Best Online Collaboration Software for 2020, Try Our 13 Top New Year's Resolutions, Complete With the Tech You'll Need to Succeed, Microsoft Office Is Now Optimized for Apple M1, Flagging Productivity at Work? Otter also lets you change the speaker IDs for individual blocks of text. In any case, I agree that otters are cool creatures and do appreciate the logo. You can't swipe to navigate between screens, however, which is annoying. Otter offers both a free and paid plan. In the upper-right corner, you can share access to the transcript with contacts and set editing permissions. The sample for section A is a short introductory section. For non-critical interviews where I have the time to make edits, Otter does its job good enough to … Otter includes playback controls at the bottom, complete with a play/pause button and playback speed options. When I first reviewed Otter, the web interface changed quite a few times during the testing period, but the design looks more finalized now. Alternatively, you can directly share the view-only link that Otter automatically generates. Otter actually fell to the middle of the pack with an error rate of 21 percent, though this was not too far off from Trint's 14 percent or Temi's 20 percent. Further down, Otter now features an Account Settings section, from where you can edit basic profile info, link your Google or Zoom account, or upgrade to the premium account tier. After a few iterations, Otter could very well be a front-runner in the category, but for now, we recommend using Editors' Choice Rev for affordable and accurate transcripts. You navigate the app by tapping one of the five icons in the bottom menu: Dashboard, Conversations, Record, Groups, and Settings. Otter charges $9.99 per month for this plan, though you can save money if you pay annually at a rate of $79.99 per year. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. This model resulted in very poor microphone quality, making it unusable. Otter's focus on real-time transcriptions and sharing make it an innovative option in the space. Human-based services cost more, given the human capital they require and the improved rates of accuracy. You can scrub through the file with the included slider, but Otter does not include fast rewind or forward buttons. Otter takes an innovative approach to the task, offering real-time transcripts of conversations and meetings as they occur. The hit new transcription app's privacy policy leaves a lot to be desired. Unfortunately, Otter isn't great at separating sections on its own; it often split paragraphs in weird places. From here, you can share the transcript, export the audio or text, rerun the speaker matching, or delete the transcription entirely. The app keeps your data confidential and you can delete it completely anytime you want – so, there is no need to worry. Otter app has free access, but if you want, you can purchase the Pro version at a quite reasonable price. “Otter is the best app for people who are bad at taking notes” Overall : I use Otter whenever I am playtesting my board games. The free version doesn't restrict any other features of the app or web interface. For comparison, Rev only had an error rate of 3 percent and Scribie turned in a final copy with 6 percent. In our experience, it takes a couple of minutes for the transcript to show up in the app, but after that, it updates in near real-time. Trint's cheapest subscription plan charges $15 per month for up to three hours' worth of uploaded audio. PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Otter's approach to sharing is one of the better implementations we've seen. It records and takes meeting notes for you in real time, so you can stay focused on the conversation and rest assured that information, actions, attendees are captured, easily searchable, and shareable with your team. Also, it's not going to be the kind of case you can slip on and off with ease. The Otter app for transcribing conversations is scarily accurate. Otter's iPhone app looks almost identical to its Android counterpart. The full results of the second test appear below. For example, once you add a speaker ID to a section, it automatically goes through the rest of the transcript and adds that name to whatever paragraphs it detects as having the same speaker. Web version is also available at otter.ai. Until Otter improves its technologies, we recommend Editors' Choice Rev for your important transcription jobs. This process entails recording yourself reading back text so it can get a good grasp on your voice model. Selecting a file opens a full view of the transcript along with playback controls. It, along with others, also bumps up the price if you add extra options to the transcript job such as speaker identifications and timestamps, or even if the audio recording is of poor quality. To edit a particular part of your transcription, simply hold down on it and hit the Edit button. It's a good idea to read through AI Sense's privacy policy for yourself to see exactly what information Otter collects and how it uses your data. Otter is a smart note-taking app that empowers you to remember, search, and share your voice conversations. That said, automatic services are inherently safer since there is not another human on the end of the process who has access to your (potentially) sensitive files. Wherever and whenever you have an important conversation, you should have some way to record it and turn it into usable text data. Otter's iPhone app looks almost identical to its Android counterpart. Otter's ASR technology is similar to that of other services we reviewed, including Scribie, Temi, and Trint. We installed the app on both a Google Pixel running Android 8.1 and an iPhone 8 with iOS 11, though the majority of our review refers to our experience with the Android version. You may unsubscribe from the newsletters at any time. Selecting a file opens a full view of the transcript along with playback controls. You need to tap on each section individually to make edits; you can't, for example, scroll to another section and make changes in one smooth session. At the beginning of December, 2006, Otter released the OtterBox for iPod nano 2nd Generation, an identically priced and equipped version of the case designed to fit Apple’s second-generation aluminum iPod nanos. Parents need to know that Otter Voice Notes is a productivity app for the iPhone and iPad that records audio conversations and stores them for later. With the free plan, users get 600 minutes of transcriptions per month. The automatic services fared better with this task as a whole, but they still weren't perfect. Otter produced excellent results for an automatic service (it only had an error rate of 17 percent), but it still fell short of the human-based service I tested. It's more consistently accurate than any automatic transcription service we tested, even if it can't compete with human-based services. Section C is even lengthier and contains some technical language. Trint's cheapest subscription plan charges $15 per month for up to three hours' worth of uploaded audio. Ben Moore is an Analyst for PCMag's software team covering video streaming services, security software, GNU/Linux, and the occasional PC game. He spends his free time taking photos and reading books. That's why many who need to do either turn to transcription services. Otter also lets you edit the title of a transcript, but you can't change the date. Updated: On December 30, 2005, we posted our review of Otter Products’ waterproof case OtterBox for iPod nano ($40, iLounge rating: A-), which is found below. Otter turns your voice conversations into smart notes that you can easily search and share. Otter for Teams ★ Built for teams and organizations ★ Capture, organize, and share valuable knowledge collaboratively ★ Manage accounts and billing centrally ★ Learn more at otter.ai/teams Top Honors ★ "Best Daily Helpers of 2018" – Google Play ★ "7 Best Apps of 2018" – Mashable ★ "25 Best New Apps of 2018" – Fast Company A top menu lets you control the playback speed (0.5x-2x) or delete the recording entirely. Otter is a great speech-to-text app, but there are various alternatives out there that are worth considering. It also integrates other features, such as cross-conversation speaker identification, good search tools, and excellent mobile apps, though some features are a bit rough around the edges. After a few iterations, Otter could very well be a front-runner in the category, but for now, we recommend using Editors' Choice Rev for affordable and accurate transcripts. It takes a minute. You can search for specific terms within the transcripts or for the name of the conversation itself. For example, once you add a speaker ID to a section, it automatically goes through the rest of the transcript and adds that name to whatever paragraphs it detects as having the same speaker. Section B is slightly longer and uses more complex vocabulary. For example, the top-level search bar is back, which lets users search for terms across all of their recordings. actions, highlights, photos, attendees) is captured, easily searchable, and shareable with your team. The app uses a primarily white interface with the occasional blue accent for emphasis. This is a bit of a nuisance given that Otter isn't very accurate with how it identifies new speakers or breaks in the conversation. This is a bit of a nuisance given that Otter isn't very accurate with how it identifies new speakers or breaks in the conversation. We detail Otter's performance in our accuracy test in a later section of the review. All of the automated transcription services completed the task in the range of three to four minutes. Collaborate smarter with otter 2.0 Record and review in real time. Human-based services cost more, given the human capital they require and the improved rates of accuracy. Otter takes an innovative approach to the task, offering real-time transcripts of conversations and meetings as they occur. In the upper-right corner, you can share access to the transcript with contacts and set editing permissions. However, my contact offered a better explanation: otters are cute animals. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. In addition to the extra transcription minutes, Otter Premium includes priority email support and will soon offer advanced export options. Conclusion: Otter.ai is the most accurate and easiest to use out of all automated software solutions. Transcribe 600 minutes for free every month! That said, Otter does have some clever features. Alternatively, Otter generates a series of common terms in the transcript under the title, which you can click on to find instances within the text. To edit a particular part of your transcription, simply hold down on it and hit the Edit button. For comparison, Rev only had an error rate of 3 percent and Scribie turned in a final copy with 6 percent. Otter is accessible on the web and via a mobile app, and offers 600 minutes of transcription each month for free. It's a good idea to read through AI Sense's, The app uses a primarily white interface with the occasional blue accent for emphasis. It takes up a lot of space, obscures the lines of the phone, and adds weight to your phone. Recording and transcribing conversations or meetings can be arduous. I bought an Otterbox for an iPhone, after a good experience with an Otterbox some years ago. It looks clean and modern, but I would appreciate a dark mode. Otter also expects it to help the hearing impaired who are facing problems attending video conferences. Other services, like Rev and Trint, let you set up collaborators or teams, but neither let you do so seamlessly on mobile. It's not an easy recording, but all the voices are clearly audible. Otter's web interface features the same clean and modern design style as its mobile apps, though it could also benefit from a dark mode. 9 Ways to Shake Up Working From Home. The Groups tab allows you to organize contacts for easily sharing conversations. The Teams plan includes capabilities designed especially for small and medium businesses and teams in larger enterprises. Otter app is the best solution for daily meetings, lectures, webinars, and interviews. In its privacy policy, Otter explains that it encrypts its services with SSL. In our experience, it takes a couple of minutes for the transcript to show up in the app, but after that, it updates in near real-time. PCMag Digital Group. For example, the top-level search bar is back, which lets users search for terms across all of their recordings. Dashboard shows all your latest account activity, along with associated quick actions for most items. Otter makes it easier to find things in your notes. Otter finished the transcription process in about six minutes. Otter offers a glimpse into the future of real-time transcriptions, but its underlying technology isn't quite there yet. For comparison, Scribie's automatic transcription service is completely free, though it does not have a mobile app. The Premium account level lets users transcribe 6,000 minutes of audio per month. 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