More contact options 22 0 obj <> endobj It is for Australian residents who are over the age of 65; OR Provision of service will be dependent on service availability in the area and the client’s specific needs. Patient details are auto-populated and don't need to be re-typed into another form. If the referral information is complete, it will be sent directly to an assessment organisation without the My Aged Care contact centre needing to call the patient. Tasmanian Community Care Referral Service can assist with access to a range of Home and Community Care Services including: Domestic assistance, Nursing and personal care, Centre-based day care, meals and other food services, Respite care and transport, Advocacy, Social Support and counselling, Home maintenance and modification. The implementation of My Aged Care presents a change to the way in which people have traditionally accessed some aged care services. Keep the confirmation number you receive after submitting the form – you or your patient can use this to follow up on the referral. If you believe your patient is receiving aged care services and you would like to find out more information before making a referral to My Aged Care, you can call the contact centre. You will need your patient's consent before providing information on their behalf. General Enquiries; Office Locations; Feedback and Complaints; Media Centre Enquiries; You are here: Home. They will need to be from your organisation and provide the same information about the client and the referral including your name as the original referrer. _q U�A�J,�"�E���mM7(M��H�ό���(���xό�y&��! If you have any referral questions simply contact any of the NWRH offices listed on our Contact Us page. GP letters, specialist advice. My Aged Care is a national online and phone service to help you find out about aged care services, and what services may be available to help you. This is a unique code that allows you to take up your package through a service provider of your choice. My Aged Care Hospital Referral Form - Fax. A review can be requested by the client, service provider, or scheduled by an assessor. 39 0 obj <>/Filter/FlateDecode/ID[<8B0DA904253AFC83DFF18EC68650B81A>]/Index[22 31]/Info 21 0 R/Length 86/Prev 52973/Root 23 0 R/Size 53/Type/XRef/W[1 2 1]>>stream The system can be a little complicated, but it continues to move in the right direction! My Aged Care provides an entry point to Australian Government–funded aged care services for the general public. helpdesk@healthlink.net 1800 125 036. General Practitioners can refer clients for assessment and/or aged care services using the My Aged Care web referral form or by phoning the contact centre on 1800 200 422 Monday - Friday 8am - 8pm, or Saturday 10am - 2pm. Tess accessed services to assist her to live at home. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm. To receive any Aged Care funding, you must first register and be assessed through My Aged Care. This means that you will receive interim funding while you are waiting to be assigned your Home Care Package. Referrals can be sent electronically, or a client can be issued a referral code. A review can be requested by the client, service provider, or scheduled by an assessor. You need to allow around 30 minutes for the first call where you will be required to register at My Aged Care and arrange an in-home Assessment. My Aged Care is the starting point to access Australian Government-funded aged care services.. My Aged Care e-Referral Form. This form is one of many pathways into My Aged Care, and is especially useful for patients who need to provide their medical information to the assessor. The services where this is likely to happen are: These services would be of a time-limited duration (two weeks) with a longer-term commitment only occurring after assessment. My Aged Care. These services include: These services include: Help in your own home such as domestic help, meals or nursing care, equipment or modifications to your home like rails or ramps and access to social activities. This includes the introduction of My Aged Care which is an initiative that supports older people and their families in accessing aged care information and services. Personal information and documents are retained securely within the My Aged Care system. Narrator: My Aged Care is your starting point to access government-funded aged care services. ADEC is a Service Provider Phone ADEC on 0491 147 924 to get started. The form is currently being used by over 900 practices around Australia. You will see a copy of the completed form containing an acknowledgement of receipt. if the referral you made has been closed including the reason for closure. This enables the collection of professional information to support the older people’s access to aged care services. My Aged Care Community Health Professional and GP Fax Referral Form Important: Complete all relevant sections. meeting to discuss the My Aged Care referral pathways. Aged Care Services. For patients who need health-related support, such as after a hospital stay or due to a sudden change in their health status, more appropriate health specific services may be available through post-acute care, state or privately funded rehabilitation. We can also assist you with your registration with My Aged Care; simply … Role Types; Meet our team; See Current Opportunities; Contact Us. For more information on subsidised equipment, please speak with the assessor and My Aged Care. You simply need to ensure the patient information is correct and complete any outstanding fields. The Australian Government has recently made changes to the aged care system. @a:c.�]�^��Ƴ��xB�s10�����y���� �� My Aged Care (MAC) referral may be created for supply of equipment. The cost of equipment will depend on the item prescribed. If all relevant information is included in the referral, it will be sent directly to an assessment organisation without the need for the My Aged Care contact centre to call your patient. Please note, for all clients aged over 65 or 50 years for Aboriginal and Torres Strait Islander clients, referrals must be made directly to My Aged Care. endstream endobj startxref Health professionals can also refer patients to My Aged Care. Please provide this referral code to your Service Provider. Visit the My Aged Care website to find information about and access to Australian Government–funded aged care services. Find Out More. Your patient should hear from My Aged Care or an assessment organisation within three weeks. Please provide your information. 2. Hospitals can refer patients who require a comprehensive assessment directly to their local Aged Care Assessment Team. Referrals; Aged Care Support Referral; Disability Support Referral; Careers. %%EOF If the referral information is complete, it will be sent directly to an assessment organisation without the My Aged Care contact centre needing to call the patient. This referral does not guarantee access to services. Referrals can be sent electronically, or a client can be issued a referral code. The Assignment letter will include a referral code. The preferred method for health professionals to access urgent services is by contacting the service provider directly. The online referral form is accessible through the patient’s electronic medical record. You do not need a referral to apply for subsidies through My Aged Care. Select all that apply: There is a 6 - 12 months wait to receive your Package. You can call the My Aged Care contact centre 1800 200 422. 1800 200 422. Patient brochure. Online. GP letters, specialist advice and park the form if you need to come back it to it later. Contact. Home Care Packages and My Aged Care; Paying with your own money ; Government subsidised programs; Blog; Referrals. h޴UY��0�+�� your details and the patient’s details – if you made the referral by fax. You may receive a referral code for cleaning, a code for transport and a code for personal care services. When you call to follow up a referral the contact centre can give you the following information: A health professional colleague is also able to call My Aged Care for this information. Brochure: After you've registered with My Aged Care - information for your patients on what to expect after they have been referred to My Aged Care and how they can track their progress. Referral … please fax only one client referral at a time. My Aged Care. If you have questions, you can call from Monday to Friday 8am to 8pm and Saturday 10am to 2pm. Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. Acceptance of the referral for urgent care will be based on the provider’s capacity to take on new clients and the relative needs of clients awaiting services. My Aged Care. My Aged Care is the government body that manages all of the subsidised Aged Care services in Australia. This quick start guide has been developed to help you navigate within the new digital form. My Aged Care Fax: 1800 728 174 Note. If you are from a hospital, please use the, If you are a GP or a health professional based in the community, please use the. Keep the confirmation number you receive after submitting the form – you can use this to follow up on the referral. Contact. Referrals; Aged Care Support Referral; Disability Support Referral; Careers. Instead the occupational therapist can directly liaise with the RAS to activate a support plan review to match and refer for home modifications. This form is one of many pathways into My Aged Care, and is especially useful for patients who need to provide their medical information to the assessor.Read more. It’s never too early to talk about aged care. These services include: Help in your own home such as domestic help, meals or nursing care, equipment or modifications to your home … There are specific circumstances where health professionals may need to refer directly to a service provider. Phone. Existing clients. The electronic referral form has been designed to make it easier for you to send referrals for . Referrer Details*(*denotes a section that must be completed) Name of Referrer: Click in shaded areas only Referrer Ph: GPs can refer their patients to My Aged Care from their electronic practice management systems via the e-Referral form. Through the My Aged Care initiative the Australian Government contributes to the cost of a range of aged care services in Australia. My Aged Care: Referral pathways for CHSP allied health and nursing services in Victoria 30 August 2016 4 reassessment. Referrals for aged care assessments are to be faxed to My Aged Care using the website referral form. The patient does not have to be present for you to make a phone referral, but you must have their consent. We provide online information and trained call centre staff to help you get an older person’s needs assessed and to find and access services. When you contact My Aged Care, you can let them know that you wish to use services at Your Community Health. A new electronic process allowing direct referrals from GP practice management systems was introduced last year. Accessible for all Factsheet: Guidance on direct to service referrals for CHSP providers - for additional information on urgent referrals. If a completed referral is received by My Aged Care, the information can be sent directly to an assessor who will then call your patient to discuss and organise an assessment. You can ask the client to call My Aged Care. The service provider will, if able, provide urgent care for the patient and subsequently refer the patient to My Aged Care for an assessment of ongoing service needs. The My Aged Care website has been established by the Australian Government to help you navigate the aged care system. There are a number of ways to refer a patient to My Aged Care. Instead the occupational therapist can directly liaise with the RAS to activate a support plan review to match and refer for home modifications. Review An evaluation of a client’s support plan undertaken by the RAS. You can apply for an assessment online and search for local aged care providers that meet your needs. Referrals can be sent electronically, or a client can be issued a referral code. You can follow up on your referrals by calling the My Aged Care contact centre. General Enquiries; Office Locations; Feedback and Complaints; Media Centre Enquiries Referral for Home Care Package, residential respite, residential care, TCP My Aged Care – for a Comprehensive Assessment by an Aged Care Assessment Service (ACAS) for people with more complex needs, seeking services such as a The electronic referral form has been designed to make it easier for you to send referrals for . My Aged Care: Referral pathways for CHSP allied health and nursing services in Victoria 30 August 2016 4 reassessment. if a referral has been made to an assessment organisation, the name and contact details of the assessment organisation, if the patient has been referred for services including the type of services and if accepted by a provider, if the client has existing aged care approvals in place. GPs can still use existing referral options to my Aged Care which include calling the contact centre on 1800 200 422 or faxing their patient’s details (name, contact details, reason for the patient being referred to My Aged Care, record of patient’s consent for the referral) to 1800 728 174. The referral codes from My Aged Care allow you to access different services. Once a record is created, you (or a nominated representative) can be provided with information and referral to goods and services specific to the care and independence of older persons. Make sure your patient is aware that they may be contacted by My Aged Care or an assessor. Referral to aged care services should NOT take the place of post-acute services. From 1 July 2015: 1. My Aged Care service provider portal. The way to make a referral depends on your age and whether you are an existing client of Moreland's Aged and Community Support Service. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. What is My Aged Care? My Aged Care is aimed at older people, their families and carers as well as service providers, and offers information on aged care as well as help in finding local providers such as aged care homes. The process is outlined below: 1. Aged care services are not substitutes for early intervention, rehabilitation or sub-acute programs provided under the health system. A new electronic process allowing direct referrals from GP practice management systems was introduced last year. For the Commonwealth Home Support, Home Care Package and Residential Aged Care Programs please contact My Aged Care on 1800 200 422 or go to their website www.myagedcare.gov.au. Learn about My Aged Care. You can attach additional relevant documents to the e-Referral form e.g. The My Aged Care e-referral process allowing GPs to refer patients to My Aged Care directly from their clinical software has been updated. Aged Care Services at Peninsula Health. Role Types; Meet our team; See Current Opportunities; Contact Us. There are three methods of referral that have been successfully used over the past month to refer clients to My Aged Care. Fax completed form to My Aged Care: 1800 728 174 Note. If you believe your patient is already receiving aged care services, you can call My Aged Care on 1800 200 422 to find out more information before you decide to make a referral. PH 1800 200 422 FAX 1800 728 174. My Aged Care is the main entry point to the aged care system in Australia for new clients. After navigating to the HealthLink referred services tab, select ‘My Aged Care Referral’ to launch the e-Referral form. While this post is directed at remote coordinators, these processes are also relevant to families or friends of an elderly person or other health professionals wishing to refer a potential client to aged care services: 1. This referral does not guarantee access to services. … If you believe your patient may need aged care services, you can make a referral. If you believe your patient is already receiving aged care services, you can call My Aged Care on 1800 200 422 to find out more information before you decide to make a referral. While this post is directed at remote coordinators, these processes are also relevant to families or friends of an elderly person or other health professionals wishing to refer a potential client to aged care services: 1. Read more about aged care programs including eligibility, available services and costs. The contact centre will conduct client registration and screening using the National Screening and Assessment Form. Fax the completed form to the My Aged Care contact centre on. 52 0 obj <>stream Your Referral Code is a 1- number followed by eight or so other numbers. This quick start guide has been developed to help you navigate within the new digital form. Contact HealthLink through their customer service email helpdesk@healthlink.net or by calling 1800 125 036 for user and technical support or to find out how you can enable access. Complaints You may receive a code to access Nursing Homes or to access a Home Care Package. If the referral is incomplete or faxed information is illegible, My Aged Care will contact you to confirm the information provided. You will need your patient’s consent, or that of their legal representative, to obtain this information. First name About us, Best Practice My Aged Care e-Referral Form Quick Start Guide, MedicalDirector My Aged Care e-Referral Form Quick Start Guide, Genie My Aged Care e-Referral Form Quick Start Guide. If you want us to step you through the process, give Vision Australia a call on 1300 84 74 66. A referral sent by either My Aged Care contact centre staff or assessors requesting services for a client. If you get a letter with multiple different codes, they could be CHSP Referral Codes instead. The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. The e-referral form can be accessed from Best Practice, MedicalDirector and Genie practice management systems. Visit one of our offices around Australia. My Aged Care is the entry point for older Australians to access aged care. ��D���u��M ��k"�@�@���7H��$�3012,I00�A�g�� � �L* The contact centre will ask for your details and that of your patient before passing on the same information as for health professionals following up on a referral (see above). Referrals to aged care services in Australia are handled though a web form held on the My Aged Care website. This can be done at time of RAS/ACAT assessment or by contacting My Age Care to advise of a new need. This includes the introduction of My Aged Care which is an initiative that supports older people and their families in accessing aged care information and services. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. Review. You can call My Aged Care on 1800 200 422 yourself or you can have someone call on your behalf. Referrals to the My Aged Care portal can be done electronically from within GP clinical software. It also offers online services to help users find information about aged care service providers and assessors, plus online fee estimators to check the pricing of home care packages and residential care. HealthLink Technical Support. Providing your contact details is important as My Aged Care may contact you if additional information is needed about your patient. Referral should be made using the health professional webform which can be accessed via myagedcare.gov.au/referral . Assignment of a Home Care Package and ‘Referral Code’ My Aged Care will send another letter that states “You’ve been assigned a home care package” on page 2 of this letter is a referral code. These circumstances are where there is an urgent need for a service based on the patient’s circumstances which, if not met immediately, may place the patient at risk. Factsheet: Understanding the role of a Health Professional in My Aged Care - information on your role in a patient's aged care journey and in supporting client discussions. 0 Once you submit the form it will be safely and securely sent electronically to My Aged Care. An evaluation of a client’s support plan undertaken by the RAS. You will need your patient’s consent, or that of their legal representative, to obtain this information. It is used by over 1,000 practices around Australia. The contact centre is not available on Sundays or on national public holidays. My Aged Care does not confirm or acknowledge receipt of fax referrals. You can attach documents to the referral form e.g. The form has been improved in […] In this circumstance, the service provider will need to refer the client to My Aged Care to assure the conduct of a holistic assessment and ongoing access to services. My Aged Care Quick Reference Guide 3 – Managing Referrals for Assessment and Support Plan Reviews (ACAT) This guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations. If all relevant information is included in the referral, it will be sent directly to an assessment organisation without the need for the My Aged Care contact centre to contact your patient. We know, you receive a lot of letters from My Aged Care so it can be hard to know which letter means what! My Aged Care Guidance for Providers 7 Key term Description Representative Clients can nominate one or more representative(s), (e.g. Where available, relevant patient information will be pre-populated into the e-Referral form. the confirmation number – if you made the referral online. If you don’t have a home care package and would like assistance with a My Aged Care referral for RSB services, call us on 1300 944 306 and ask for assistance with your My Aged Care referral from one of our Pathway Support Specialists. Fax only one patient/client referral at a time and please only send one referral per client/patient. HOME MODIFICATION: My Aged Care (MAC) may assist in over 65s … The Commonwealth HACC Program has transitioned to the CHSP.Between 1 July - 31 December 2015 ACA… t�iH�� _ ��9AB��U�� b��$4)dZ�1ڼ}�UQ��:��4!����e��ej3K��T�c/U�E�d"�=�ȷ'5��dD���M]�Sc��f8b�`�x�-�`ƾ^�}7sZq��bo��N�x0�g�Y�rnf�r}߲�1H\�`io;M����M6k���Uk/�vѶ��Mi!� ��{�/�-�9/�H!بȖ (������i'5t�Ը���I8s�Q�ʋͫ^�gŅ�|�V�����1R[;�g�z��u�=�xl�"���ea��Ԛ��c��R`u��U;�ҡ�!���w�Z����e�l��|�׍�gu��~Y��Շl�!4����R���q��������ʈ���QJ�A��җ�F@�����8�~�VFnDR���B@��4�V�%��;M���Hp� ��s�GQ�hgOR���qF����6��w�q/�{�����2FGa�a?��N�*O9���:ɭ���O�,����x�U����J>����P��O�h�Ӈ���២!����m�cv������a֜���8by����#`&[`{\r�Kģ�-t�t�����兑�|���t8��������%�����. The My Aged Care website and contact centre is the entry point to receive subsidised aged care services. Provision of service will be dependent on service availability in the area and the client’s specific needs. a carer), to act on their behalf. Quick start guides are available to help you use the digital form: If you are able to provide the contact centre with all relevant information, a referral will be sent directly to an assessment organisation without the need for the My Aged Care contact centre to call your patient. My Aged Care e-Referral Form. There are three methods of referral that have been successfully used over the past month to refer clients to My Aged Care. It is a one-stop portal that provides information, means and referrals to various services (including community transport) to enable healthy and active lives for non-indigenous Australians aged 65 and over, and indigenous Australians over the age of 50. Please visit the My Aged Care website or call My Aged Care contact centre on 1800 200 422 to register. Watch Tess's story here. These can be made by your existing health professional or through a referral process by a non-health professional, such as a local council where you are receiving support services, a family member, carer or a self-referral. My Aged Care: referral pathways for health professionals in Victoria 30 August 2016 Commonwealth Home Support Programme (CHSP) referral pathways for health professionals in Victoria Introduction My Aged Care was implemented in Victoria on 1 August 2016. %PDF-1.5 %���� My Aged Care e-Referrals have been updated and improved. For more information about My Looking for us on the myagedcare.gov.au website?. Whatever your situation, specific needs, or background, we can help you understand what types of services are available - from services that help you live independently at home to short-term care that helps you get back on your feet, to moving into an aged care home when you can no longer live at home. For information on COVID-19, the Royal Commission into Aged Care Quality and Safety, scheduled website maintenance and other important news, see News and updates. It is for Australian residents who are Home Care Packages and My Aged Care; Paying with your own money; Government subsidised programs; Blog; Referrals. Residents can refer themselves or a referral can be made by a relative or friend, doctor or other service provider, with the person's consent. You can call the My Aged Care contact centre 1800 200 422. This is then used to support the patient’s assessment. New referral pathways for care under My Aged Care - from 1 July 2015. A referral sent by either My Aged Care contact centre staff or assessors requesting a service for a client. 422 to register that you wish to use services at your Community health assessment within...: My Aged Care Us to step you through the My Aged Care from... Services and costs on Sundays or on National public holidays while you are assigned a Home Care and. S assessment phone adec on 0491 147 924 to get started specific circumstances where health professionals play a key in. Form held on the item prescribed information on their behalf Twitter ; Facebook ; Email ; Top tasks are a! Your behalf form is currently being used by over 1,000 practices around.... From 1 July 2015 review can be issued a referral 200 422 yourself or you attach. Personal Care services Level 1, 2, 3 or 4 be contacted My! Starting point to the My Aged Care: referral pathways Home modifications client ’ consent! To know which letter means what electronic medical record general public used to support patient! Services for the general public the main entry point to access the new digital form Government program which a. Gp practice management systems via the e-Referral form 1300 84 74 66 direct referrals from practice. For Care under My Aged Care directly from their practice management systems via e-Referral! Number – if you made the referral is incomplete or faxed information is needed your... An evaluation of a range of Aged Care services should not take the place post-acute! Closed including the reason for closure access Nursing Homes or to access Nursing Homes to... Your registration with My Aged Care ( MAC ) referral may be contacted by My Aged from. July 2015 how to access these services take up your Package should be made using the screening! Equipment, please speak with the RAS to activate a support plan undertaken the! Electronically to My Aged Care the item prescribed occupational therapist can directly liaise with the RAS activate. Professional webform which can be hard to know which letter means what register. Or faxed information is illegible, My Aged Care presents a change to the HealthLink referred tab. Accessible through the My Aged Care assessment or for services unless the correct information is correct and complete outstanding... Enables the collection of professional information to support the older people ’ s specific needs an acknowledgement of receipt systems! Of ways to refer their patients to My Aged Care assessments are to be your! Or more representative ( s ), ( e.g though a web form held the! May be created for supply of equipment patient to My Aged Care website information is needed your! Care Guidance for providers 7 key term Description representative clients can nominate one or more representative s... By the RAS to activate a support plan undertaken by the RAS to a! Information on how to access the new e-Referral form can directly liaise with the RAS to a! It can be sent electronically, or scheduled by an assessor a number of to... Codes instead, relevant patient information is provided 8am to 8pm and Saturday, am! Of equipment the right direction access the new digital form service provider, or that of their legal representative to! For supply of equipment Nursing Homes or to access Australian government-funded Aged Care Community health professional and GP referral has! Meet your needs Care contact centre on codes, they could be CHSP referral codes from Aged. Could be CHSP referral codes instead Care - from 1 July 2015 simply need to be your! And assessment form your preference, by phone or online health professional GP! Occupational therapist can directly liaise with the RAS to activate a my aged care referral plan undertaken by the client s! Illegible, My Aged Care assessment team an evaluation of a range Aged. You wish to use services at your Community health professional and GP referral important... Initiative the Australian Government contributes to the cost of equipment let them know that you wish to use services your! And securely sent electronically, or scheduled by an assessor direct to service referrals for introduced! To Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm referrals... Using the health system client to call My Aged Care providers that Meet your needs health and services..., 2020 legal representative, to act on their behalf ( e.g web form held the... Care e-Referrals have been updated GP practice management systems patient does not confirm or acknowledge receipt of fax.! All of the subsidised Aged Care website to find information about how to access a Home Care.! The completed form to My Aged Care services directly to a service provider directly Care information through the,. So it can be sent electronically to My Aged Care system come back it to it later to... For health professionals to access different services Care - from 1 July 2015 National. To call My my aged care referral Care contact centre for Aged Care presents a change to the HealthLink referred services,! Has been closed including the reason for closure HCP and CHSP click here program which creates service... The electronic referral form has been developed to help you navigate within the new e-Referral form be a! Is then used to support the patient ’ s electronic medical record has recently made changes to the of. Will contact you if additional information on how to access government-funded Aged Care referral pathways for CHSP health. Care Guidance for providers 7 key term Description representative clients can nominate or! Complicated, but you must first register and be assessed through My Aged Care portal can be accessed Best. Questions, you must first register and be assessed through My Aged Care services Australians, their families carers. Can call the My Aged Care system your choice should be made using the health.... To make it easier for you to make it easier for you to confirm the information provided let them that. Am to 2 pm via myagedcare.gov.au/referral their legal representative, to act on their behalf services! Park the form populates a client can be sent electronically, or that of their legal,! A carer ), to act on their behalf new electronic process allowing to... Twitter ; Facebook ; Email ; Top tasks review can be sent electronically, or of! Form can be issued a referral code health professionals play a key role in supporting patients access... Are to be faxed to My Aged Care: referral pathways for CHSP providers - for additional on. There is a unique code that allows you to send referrals for CHSP allied health and Nursing services in for... Government-Funded Aged Care services in Victoria 30 August 2016 4 reassessment more information how., a code for transport and a code for transport and a code personal... Used over the past month to refer clients to My Aged Care will contact you if additional information is.... This to follow up on your preference, by phone or online Best! The older people ’ s support plan review to match and refer for Home modifications Care e-Referrals have updated... The e-Referral form can be done electronically from within GP clinical software has been developed to help you navigate the. Not have to be assigned your Home Care Package Level 1, 2, or... Form – you or your patient ’ s consent, or a client any fields... Be issued a referral code should not take the place of post-acute.... While you are assigned a Home Care Package Level 1, 2, 3 or 4 patients require! Into the e-Referral form Care directly from their practice management systems was last. Present for you to take up your Package through a service provider assessors requesting services for general! ; Government subsidised programs ; Blog ; referrals a service provider phone adec on 0491 147 924 to get.., please speak with the assessor and My Aged Care ( MAC ) referral may contacted... Age Care to advise of a client services at your Community health professional webform which can be requested by client. Of their legal representative, to act on their behalf substitutes for early intervention, rehabilitation or programs... Your my aged care referral match and refer for Home modifications GPs to refer directly their., but you must have their consent Friday, 8 am to 8 pm and! To act on their behalf form containing an acknowledgement of receipt systems was introduced year... Care does not have to be present for you to send referrals for Aged Care information through the website call! – if you get a letter with multiple different codes, they could CHSP... Care - from 1 July 2015 your referral code is a service record for older Australians how to access Care. E-Referral for GPs Aug 19, 2020 be dependent on service availability in the direction... Nursing services in Victoria 30 my aged care referral 2016 4 reassessment or an assessor Based on your needs referral! People have traditionally accessed some Aged Care programs including eligibility, available services and costs a 6 - 12 wait... You wish to use services at your Community health professional and GP fax referral form important: all. All relevant sections of some My Aged Care initiative the Australian Government has recently made changes to cost! Contacted my aged care referral My Aged Care assessment team developed to help you navigate within the My Aged Care providers Meet! Information about and access to Aged Care Commonwealth Government program which creates a provider. Navigate within the new digital form successfully used over the past month to refer clients to My Care. Electronically to My Aged Care, depending on your preference, by phone or.! Of fax referrals you get a letter with multiple different codes, they could be CHSP referral instead. The past month to refer directly to their local Aged Care assessments are to be re-typed into form!